NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

kutty7's avatar
kutty7
Follower
Jul 18, 2023

Nighthawk AC1900 connected devices not visible

Hey guys hoping someone can chime in. I have an issue with seeing my devices on the nighthawk app. Currently have 10 connected but only 2 show up. Some backstory. . .I had optimum internet and I was messing with the WiFi setting on the app. I blocked those 8 devices in order to not keep unplugging set devices. So at this point I was able to turn on and off. I had Verizon come in and install their internet to replace optimum. After installation. All 8 devices stop showing up. I was in panic because those 8 connected devices stopped receiving internet. After some refreshing and hopefulness lol all 8 devices appeared on the app and I quickly allowed internet. So all my devices work now. Here’s the remaining issue. . .only the 2 devices connected prior to Verizon show up. Everything else shows up on the website in access control. Anyway to get these devices to show up again on the app ?

1 Reply