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Forum Discussion
kutty7
Jul 18, 2023Follower
Nighthawk AC1900 connected devices not visible
Hey guys hoping someone can chime in. I have an issue with seeing my devices on the nighthawk app. Currently have 10 connected but only 2 show up. Some backstory. . .I had optimum internet and I was messing with the WiFi setting on the app. I blocked those 8 devices in order to not keep unplugging set devices. So at this point I was able to turn on and off. I had Verizon come in and install their internet to replace optimum. After installation. All 8 devices stop showing up. I was in panic because those 8 connected devices stopped receiving internet. After some refreshing and hopefulness lol all 8 devices appeared on the app and I quickly allowed internet. So all my devices work now. Here’s the remaining issue. . .only the 2 devices connected prior to Verizon show up. Everything else shows up on the website in access control. Anyway to get these devices to show up again on the app ?
1 Reply
- DexterJBNETGEAR Moderator
Hi kutty7 , you can always reach our support team via the link below if you need any technical assistance with your NETGEAR device.
https://www.netgear.com/about/contact-us/
You can also call the number below.
1-888-NETGEAR (1-888-6384327)
Dexter
NETGEAR Team