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Forum Discussion
JJSZ1
Jul 15, 2019Tutor
nighthawk android app not allowing me to change names of attached devices
I have the current version of the nighthawk android app. I go to update/change the name and icon on my phone so that I know who and what is connected to my router (like in the old genie app) but it ...
schumaku
Jul 15, 2019Guru - Experienced User
Because it's a hit and miss - some router firmware does not allow by Web UI, some fail by using the Nighthawk App, some even fail on both. Some more dependency exists on the number of connected devices.I don't understand why Netgear does not manafe to fix these issues over all routers and App versions @AbhayB why oh why please?
- JJSZ1Jul 15, 2019TutorIt's very frustrating when they intentionally break something that works. It litterally makes me want to find another brand that will work when you ask it to. Someone at Netgear needs to sch on this or just dump their app all together like they did with Genie app.
- schumakuJul 16, 2019Guru - Experienced User
Yes, while Genie was not faultless, there are many more interop issues with the Nightawk App and the supported routers. Looooong list of bugs and collected issues - https://community.netgear.com/t5/Nighthawk-App/BUG-REPORT-Speed-Test-Information-Home-Screen-Wrong-Speed-Test/m-p/1737540#M9371 Does Netgear care? Nope.