NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
yatman60
Jun 14, 2023Star
Nighthawk Android App
The android version of the Nighthawk app isn't connecting to the CAX80 Router. Whenever you try and login it says the router is unreachable despite it actually finding the router on first launch wher...
yatman60
Jun 14, 2023Star
The iOS app works just fine so it has nothing to do with the firmware. Others seems to have reported a similar problem as well and they're on the stock firmware.
yatman60
Jun 28, 2023Star
The support team provided me a firmware 5.1.1.2 to fix the issue with 5g connectivity on xfinity / comcast however ever since that day, specifically, the Android app will not connect to the router. iOS works just fine as does the web so I don't know what's different inside the Android app that would not allow it to connect.
I've tried uninstalling, clearing the cache and data in the settings, and all the usual debugging steps for an android app and nothing works.
- KitsapJun 28, 2023Master
yatman60 wrote:The support team provided me a firmware 5.1.1.2 to fix the issue with 5g connectivity on xfinity / comcast however ever since that day, specifically, the Android app will not connect to the router. iOS works just fine as does the web so I don't know what's different inside the Android app that would not allow it to connect.
I've tried uninstalling, clearing the cache and data in the settings, and all the usual debugging steps for an android app and nothing works.
Recommend you try the community section dedicated to the Nighthawk Application here:
https://community.netgear.com/t5/Nighthawk-App/bd-p/en-home-networking-apps
A review of existing posts there could be helpful. A moderator will most likely move your post.