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Forum Discussion
n0ckturn4l
Jul 16, 2020Aspirant
Nighthawk app and ac750 wifi extender
Hello all So i recently purchased the ac750 wifi extender and set it up through my iphone. Instead of using the nighthawk app like the manual instructs, whenever i connect to the extenders wi...
michaelkenward
Jul 16, 2020Guru - Experienced User
ac750 is not a reliable guide to model number. Many devices come with an AC tag, but it is essentially a label that Netgear, and other brands, attach to hardware to describe wifi speeds.
Is your unnamed device on this list?
Which products support the NETGEAR Nighthawk app? | Answer | NETGEAR Support
- n0ckturn4lJul 16, 2020Aspirant
Sorry about that. My model is the EX6100v2. The only thing I can think of is that I did update the firmware(about 2 hours ago) and it stated added support for the nighthawk app. Should I just start the process over again? Could the firmware not up to date be the issue with not being able to setup the extender through the app? Also, thank you for replying.
- michaelkenwardJul 16, 2020Guru - Experienced User
Where possible, it can be easier to set up a new device using the browser interface rather than an app.
I can't see what your app shows for your extender, but I do know that extenders are not as versatile as routers when it comes to controlling them with an app.
- n0ckturn4lJul 16, 2020Aspirant
I gotcha. I was just wondering if I set it up through the app, would the app show me what is connected like the app does for the router. I was just confused since the instrucrtions for the extender were to use the app to setup but I was unable to.