NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Nighthawk App and Admin Password Issue
I did the recent software update and then had password access issues with wifi extender. After many attempts, I factory reset the wifi extender and was able to re-establish connectivity to my network...
Sorry, but I don't follow your comments. Everything was followed per the netgear instructions. On the PC it was fine. The App is the issue. It blocks me at the admin stage looking for a password that I never really set to my memory. But the reset should have returned it to lc password based upon the reset button. I just do not get why the App is acting differently from the PC logon.
I am having the same problem with the App. I can log in to my extender via the web without problem but the app just keeps telling me the admin login and password are wrong, even though I know what they should be. It just seems to be stuck in a loop.
The extender works well, but the app is very frustratingWhen I tried to reinstall the app it now tells me it cant connect to the extender network - what is going on?
- I’ve had this problem multiple times as soon as I think I figured it out it will do it again. Once router Access Control settings blocked the phones MAC Address. Tonight the 2 step Authenticator couldn’t be turned off and froze every time I tried.