Forum Discussion

Aspirant

Jun 08, 2020

Nighthawk App and Multiple Routers

I have 2 houses. One in NJ and one in PA - both houses have the same routers - a Nighthawk AC1900 - both routers are up to date on firmware and they always perform well. I recently downloaded the ...

michaelkenward

Guru - Experienced User

Jun 10, 2020

Jarisma wrote:

I have 2 houses. One in NJ and one in PA - both houses have the same routers - a Nighthawk AC1900 - both routers are up to date on firmware and they always perform well.

First AC1900 is not a reliable guide to model number. Many devices come with an AC tag, but it is essentially a label that Netgear, and other brands, attach to hardware to describe wifi speeds.

Second, have you set up remote management on both routers?

Is the Model: A7000|Nighthawk AC1900 WiFi USB Adapter - USB 3.0 listed in your footer involved in this in anyway? Or did you just click the first thing that popped up when you wrote your message?

Jarisma
Aspirant
Jun 10, 2020
Hi Michael - thank you for replying. I have a Netgear Nighthawk - AC1900 Smart WiFi Router Model R7000. I am pretty sure I set up both routers the same exact way. I cannot check the PA router at this time to verify.
- michaelkenward
  Guru - Experienced User
  Jun 10, 2020
  Jarisma wrote:
  
  Hi Michael - thank you for replying. I have a Netgear Nighthawk - AC1900 Smart WiFi Router Model R7000. I am pretty sure I set up both routers the same exact way. I cannot check the PA router at this time to verify.
  
  Yes, but did you set them both up with remote management enabled? That is the crucial step.
  
  If you visit the support pages:
  
  Support | NETGEAR
  
  you can feed in your model number and find the documentation for your hardware.
  
  See the section Remote Management.