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Forum Discussion

Aspirant

Jul 27, 2022

Nighthawk app can’t find router though internet is working

So The nighthawk app cannot find my router. I did a power cycle and it still cannot find it. the light on the modem and router are fine and the internet is working but the app can’t connect to the rou...

Guru - Experienced User

Jul 27, 2022

For Apple devices:

https://community.netgear.com/t5/Nighthawk-App/NETGEAR-Mobile-Applications-and-Apple-Devices-FAQ/td-p/2220015/jump-to/first-unread-message

Be sure that local network is enabled for the NH app:

https://community.netgear.com/t5/Orbi-App/Orbi-Web-Page-and-Orbi-app-Access-Status/td-p/2223085/jump-to/first-unread-message

If all this still fails please submit a bug thru the app:

https://community.netgear.com/t5/Nighthawk-App/How-to-report-a-bug-on-the-Nighthawk-App/td-p/2134684/jump-to/first-unread-message