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Forum Discussion
NightHawk App Can't see R7800 Router
Ok, I have done a factory reset on my router. My android phone I've installed the Nighthawk App. I'm stuck in a loop where it keeps telling me "Router Not Found". I've done the suggestions about WiFi...
Try this?
Be sure to disable any MAC Address randomizers on phones and pads while at home:
https://community.netgear.com/t5/Nighthawk-App/NETGEAR-Mobile-Applications-and-Apple-Devices-FAQ/td-p/2220015/jump-to/first-unread-message
Thanks for the response. Tried your suggestion on the MAC recommendation. Didn't change a thing. App still can't see it. I've done the new system setup several times. Doesn't work either. I've rebooted the router many times as well. Every component connected to the router is working fine. I just can't access my router to get to the settings and the App says "Issues connecting with NETGEAR##" is on the main screen. So it partially sees it. I've uninstalled and reinstalled the App numerous times.