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Forum Discussion
NightHawk App Can't see R7800 Router
Ok, I have done a factory reset on my router. My android phone I've installed the Nighthawk App. I'm stuck in a loop where it keeps telling me "Router Not Found". I've done the suggestions about WiFi...
R7800HelpMe wrote:
I tried logging into routerlogin.net and routerlogin,com. Can't access my router setting or even get to the login screen to change the name and other settings.
Is that on the mobile device or with a wired link to the browser graphical user interface (GUI)?
A number is more useful than "the latest". There may be newer versions, or "hot fixes", that do not show up if you check for new firmware in the browser interface.
If there is one it might help if you told people the make and model number of the modem/gateway/ONT that sits between this router and the Internet. Is it, by any chance, also a router, with a set of LAN ports on the back?
I ask because a lot of people turn up here trying to put a router behind a modem that is also a router. That can complicate troubleshooting.
We have fiber optic in our city. I can get to any screen to even check for updates. This is my model:
R7800 — Nighthawk X4S AC2600 Smart WiFi Router
I've not tried a wired access. I will give that a try. It makes no sense to me when every device we have sees the router and connects to it. The Nighthawk App can't find it but yet sees it on my Android and won't connect to it.