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Forum Discussion
NightHawk App Can't see R7800 Router
Ok, I have done a factory reset on my router. My android phone I've installed the Nighthawk App. I'm stuck in a loop where it keeps telling me "Router Not Found". I've done the suggestions about WiFi...
"If there is one it might help if you told people the make and model number of the modem/gateway/ONT that sits between this router and the Internet. Is it, by any chance, also a router, with a set of LAN ports on the back?"
I don't have a modem. Fiber Optics.
R7800HelpMe wrote:
"If there is one it might help if you told people the make and model number of the modem/gateway/ONT that sits between this router and the Internet. Is it, by any chance, also a router, with a set of LAN ports on the back?"
I don't have a modem. Fiber Optics.
Some fibre services come with a box that also does routering. The idea is to have just one box at the consumer end.
The only box I see in the basement has a power backup on it. I didn't see a reset button anywhere on it. I might add that I've had this router in use for about 5 years without issue until I couldn't access it through the App. I can't access it through a web browser like I stated before. I used to be able to access it through a web browser without issues in the past up until now.