NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Nighthawk app connection error time out reboot router is problem persists
I have a nighthawk r7540 as of last week the app they recommend I use for convenience to manage my nighthawk stopped working. Giving me a timeout error I called support thinking since I'm a network ad...
1. most people who google for netgear support, end up getting con/scam sites. Thats even more evidenced by them trying to sell you a virus protector/firewall. Netgear won't sell you any of that. They will sell you a support contract but not a security suite. So if you gave that comany any info (credit card, etc) time to watch it closely as I highly doubt you were actually talking to netgear.
2. Its just issues accessing the router using the app? If so, does the browser based connection method work? I've seen numerous reports of issues with the app but just want to make sure you can still access the router