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Forum Discussion
Nighthawk App device manager change
A few days ago, my nighthawk app(most current version) changed from a device list with switches to dis/enable devices to a new list with a white background. There are no switches anymore. I removed...
This also happened to me. App is running on Android, app version is 2.9.6.1513. Router is RAX15 (which Netgear seems to no longer believe exists!? as I can't choose it in the model above)... and firmware version is 1.0.2.82.
PLEASE fix this. Note that on main screen 'Device Manager' shows 15 devices connect. But when I click the button it opens 'Devices' page, showing 'Home' profile with 0 devices.
Netgear Nightgear app broke this very solidly with the last app update. Please either revert your deployed app to the prior version or fix this IMMEDIATELY. It's badly broken.
bhonaker wrote:
Router is RAX15 (which Netgear seems to no longer believe exists!? as I can't choose it in the model above)... and firmware version is 1.0.2.82.
The database of "drop down" options is hopelessly out of date. Netgear doesn't seem to even try to maintain it.
Fortunately, the support database is more reliable.
Manuals are always a good place to start.
Visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware.
That'll take you here: