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Forum Discussion

Elishua5's avatar
Elishua5
Follower
May 05, 2020

Nighthawk App Device Manager does not show any devices R6350

I can no longer see any of devices under the Device Manager on my Nighthawk App. It tells me I have zero devices. I think it may have started after I did the update, but I'm not certain. It says I ha...
Christian_R's avatar
Christian_R
NETGEAR Employee Retired
May 07, 2020

Hi Elishua5, 

 

Our engineering team is aware of an issue with the device manager feature not functioning properly on the Nighthawk app and they are currently investigating. In the meantime, please use the web browser to manage your devices. 

 

Thank you for understanding,

Christian

  • Damion's avatar
    Damion
    Aspirant
    May 08, 2020
    Doesn’t show any devices contacted so I can contact and block some devices since the new update
  • Kgaughen's avatar
    Kgaughen
    Aspirant
    May 08, 2020
    Thanks for the help.
    • Damion's avatar
      Damion
      Aspirant
      May 08, 2020
      The app for the phone did a update
      • Christian_R's avatar
        Christian_R
        NETGEAR Employee Retired
        May 08, 2020

        Hello Community, 

         

        We recently released Nighthawk app version 2.5.1.10 for iOS. Please update to the latest version. 

         

        Christian