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Forum Discussion
Scoregon
Sep 30, 2019Initiate
NIGHTHAWK APP DEVICE MANAGER WONT SHOW DEVICES GIVES Sorry, the action was failed. Please try again
Everything else on the app seems to be working but when I try to see the devices connected I get the error message stating "Sorry the action was failed. Please try again." Firmware is the most cu...
DexterJB
Oct 08, 2019NETGEAR Moderator
miocevicd
Oct 16, 2019Guide
I have the same issue. Haven’t been able to resolve it
- DexterJBOct 17, 2019NETGEAR Moderator
Hi miocevicd, welcome to the community! What steps have you tried so far? Is it on an Android or iOS device?
Dexter
- miocevicdOct 17, 2019GuideThanks for the quick reply! It is on iOS. This wasn’t an issue until the last firmware update. The last step I tried was resetting to factory settings. Remote management in app has not worked since then either. For remote management it just says device is offline.
- SeanRenJun 10, 2020AspirantI have the same issue.
Haven’t been able to resolve it.
Tried the following actions:
Rebooted
Factory reset
Uninstalled and reinstalled- mmont00Jun 10, 2020TutorUpdated to latest version on android 2.5.4.1036. still doesn't work.
- JJB651Jun 10, 2020GuideI’m having the same issue with the nighthawk app and the mesh WiFi 6 mk63 system saying no internet connection in yellow letters. It’s a firmware problem I’ve done everything on my behalf to make this work and nothing is working.