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Forum Discussion
NIGHTHAWK APP DEVICE MANAGER WONT SHOW DEVICES GIVES Sorry, the action was failed. Please try again
Everything else on the app seems to be working but when I try to see the devices connected I get the error message stating "Sorry the action was failed. Please try again." Firmware is the most cu...
Who knows how close they monitor the Forum Community, my guess is, not that much.
It does say to "Please continue to reach out to us at netgearteam@netgear.com if you're having any issues"
Maybe we should send an email with our issues to that address, at least they will notice their inbox getting full with claims.
Agreed. I just sent an email.
I allso just sent and email to netgearteam@netgear.com asking for help.
Everyone should email them until this gets fixed.
I e-mailed them as well. Absolutely ridiculous that an upgrade would break the whole purpose of the app and futhermore, all you people who are telling us to login to the router and do this or that, get in the right forum please. We are all here because we are dissatisfied with the ability to manage our routers remotely without the use of a computer. If the app doesn't work, make an announcement and tell us what you're doing to fix it, or simply recall the 'update' and make available the last iteration that actually worked.
- I get that, but I also came to the forum for help since I wasn’t getting any from Netgear. I am dissatisfied but I also thought it would be nice to be helpful as well, especially to the people that needed access to control their devices in the meantime since it can’t be done from the app. A forum is a place where ideas can be shared on a particular issue so thanks for your pointless suggestion, but I did go to the right place for it. Sorry you have no use for the suggestions people have offered.
I just sent them an email too!