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Forum Discussion

Scoregon's avatar
Scoregon
Initiate
Sep 30, 2019

NIGHTHAWK APP DEVICE MANAGER WONT SHOW DEVICES GIVES Sorry, the action was failed. Please try again

Everything else on the app seems to be working but when I try to see the devices connected I get the error message stating "Sorry the action was failed. Please try again."   Firmware is the most cu...
Jrzygrl's avatar
Jrzygrl
Aspirant
May 05, 2020

Same here it's so annoying .

HomeITgotoguy3's avatar
HomeITgotoguy3
Tutor
May 05, 2020

So how do I get the older version for my IPhone?

  • SoCalProf's avatar
    SoCalProf
    Tutor
    May 05, 2020

    There may be other ways, but as far as I know the only way is to find an old iPad or iPhone that has an earlier iOS.  Like I said, mine is still using iOS 10, and that forced the App Store to give me the older version of Nighthawk.  I don't know if iOS 11 is old enough to force Netgear to give you the older version of Nighthawk, but it may. Unfortunately iOS 12 will use the new defective Nighthawk app.

    • DaltonMac's avatar
      DaltonMac
      Aspirant
      May 07, 2020

      We should not have to try work arounds.  They just need to fix the problem!

      • Tom12's avatar
        Tom12
        Aspirant
        May 07, 2020
        Devices shows 0 with the latest nighthawk App as well. Direct access to router via browser is fine. I also have ORBI App which works fine and shows connected devices.