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Forum Discussion
NIGHTHAWK APP DEVICE MANAGER WONT SHOW DEVICES GIVES Sorry, the action was failed. Please try again
Everything else on the app seems to be working but when I try to see the devices connected I get the error message stating "Sorry the action was failed. Please try again." Firmware is the most cu...
Yes, as far as I can tell this is still affecting XR routers. I have the XR700 firmware ver V1.0.1.20, the latest as far as I can tell, and running the app ver 2.5.1.10 on iOS 13.4.1. As users with the XR500, I am still getting the "Sorry, the action was failed" message. Maybe it has to do with DumaOS interfering with the app somehow? Netgear should look into it.
- Just FYI - if you haven't already, I would recommend opening up a chat session and letting them know. I think the more tickets they open, the faster they will respond. Hopefully!
- Solved mine yesterday. I downgraded to two versions below the current and still wasn’t working. I then reinstalled the latest firmware and THEN did a hard reset.
I now see all devices in admin GUI and the app. Hope this helps at least one other person.- Would you mind listing the procedure you used to downgrade the firmware? Thanks!