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Forum Discussion
Scoregon
Sep 30, 2019Initiate
NIGHTHAWK APP DEVICE MANAGER WONT SHOW DEVICES GIVES Sorry, the action was failed. Please try again
Everything else on the app seems to be working but when I try to see the devices connected I get the error message stating "Sorry the action was failed. Please try again." Firmware is the most cu...
mmont00
May 14, 2020Tutor
Would you mind listing the procedure you used to downgrade the firmware? Thanks!
Phycodes
May 14, 2020Aspirant
https://www.netgear.com/support/product/R7900P.aspx#download
Current is 1.4.1.50 for me so I pulled 1.4.1.30 then went to my admin GUI > Advanced > Administration > Router Update > Browsed the download and uploaded it.
Once everything was back up I checked to see if my devices would appear as I knew I had no issues on this firmware. The did not. So I went back to the update module and did a check on the top right and allowed the system to find and install 1.4.1.50 on its own. Still did not work.
I then unplugged the router and pushed the reset button. Apparently this won't do anything, just listing it to walk you through my exact steps so then I plugged it back in and held reset pin for 10 seconds and re-setup the router. Had a few hiccups where the gui wouldn't load but a couple restarts and its workign fine now.
- mmont00May 14, 2020TutorGreat. Thanks. I will post again if this works for my xr500.