NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Scoregon
Sep 30, 2019Initiate
NIGHTHAWK APP DEVICE MANAGER WONT SHOW DEVICES GIVES Sorry, the action was failed. Please try again
Everything else on the app seems to be working but when I try to see the devices connected I get the error message stating "Sorry the action was failed. Please try again." Firmware is the most cu...
DaSauceUDntWant
Jul 04, 2020Aspirant
I am having sort of the same issue here. I’ve updated everything to the latest firmware but when I use the device manager and try to turn off one of my devices wifi it will let me flip the switch to off but then turns back on and gives me the error message. Can anyone help me?
sumobear
Jul 04, 2020Aspirant
My resolution was to return this router in a exchange for another whose accompanying app works without issue. Unfortunate.
- DaSauceUDntWantJul 04, 2020AspirantI was afraid of that answer. I’m hoping I can try one more thing before resulting to that
- sumobearJul 04, 2020AspirantUnderstood. I tried everything you did as well. All solutions at best, we’re temporary.
- DaSauceUDntWantJul 04, 2020AspirantYeah after reading the thread it doesn’t look like I have much of an option I appreciate the response.
- plwhlrJul 04, 2020Aspirant
I'm so very disappoitned with NetGears lack of support in the past years. I used to recommend NetGear products, I cannot recommend a company that blantley ignores fixing MAJOR issues with there products. I since junked all my NetGear products and went with a different manufacturer and I have to say what a difference in support (huge plus) ease of use and network speed increase.
- DaSauceUDntWantJul 04, 2020AspirantSo what routers did you guys switch to?
- plwhlrJul 04, 2020Aspirant
TP-link Archer c5400x