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Forum Discussion
Nighthawk App Device Offlne (Code:CDIL-API-FAIL)
I rebooted my RAX50 router last night and now the internet led is red, although i have access to the internet and everything seems to be working. However when i go to my Netgear Nighthawk app and...
what modem/gateway is it connected to?
I use the RAX50 in AP mode so it connects to the switch which connects to the firewall which is connected to the ISP modem.
I got the app to start working and showing attached devices after doing another factory reset and not loading my backup config but recreating the settings from sratch. However the ISP light is still red.
The modem is technicolor TC8715D.
ISP Modem > Firewall > Switch > RAX50
In AP mode, the RAX isn't controlling any of that.
Plus you have a Modem/router combo device and a firewall in line. I'd be betting on one of the devices that is actually managing routing functions to be blocking something.
- I mean everything is working normally just don’t ever remember the internet led being red.
I see there are other posts about people with a similar issue with the led being red but everything is working normally.