NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Retired_Member's avatar
Retired_Member
Dec 09, 2018
Solved

Nighthawk App does not recognise RT-AC3200 WiFi

I have just installed a new RT-AC3200 WiFi router into my Virgin Media Fibre Hub3.   Router firmware updated and network and WiFi all works fine.   Downloaded Nightwawk App and although iPad ...
  • Retired_Member's avatar
    Retired_Member
    Dec 09, 2018

    I have since put the virgin hub3 into modem mode, previously I had just disabled WiFi. 

     

    I have also noted that there is an advanced setting to put the nighthawk router into AP mode which appears correct but as soon as I do this I loose all WiFi connectivity and have to do a factory reset.  The ASUS Discovery Utility App works and I can configure the router over WiFi but I really wanted the nextgear genie and nighthawk functionality.

     

    Should the nighthawk router be in AP mode when using a modem?

     

    thanks nb.