Nighthawk App Does Not See New SSID Name on R7000

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schumaku wrote:

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Gelio wrote:

The Nighthawk App will not recognize the new SSID when trying to connect to it.

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The Nighthawk App does not do anything when it comes to establishing a wireless connection - much more, it does call the Android resp. iOS WiFi settings.

 

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Gelio wrote:

I get "Issues connecting with XXX (WiFi name)", and it prompts for me to Try Again (which still fails).

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This does indicate that either the connection can't be established, or the device is connected to a different network - being the mobile data or another WiFi - and at the end of the day the router can't be recognized as a Netgear Nighthawk device in router mode.

 

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Gelio wrote:

I can connect to the WiFi network using mobile devices just fine, but going to routerlogin.net does not load the router configuration page. All I get is a message stating that I am not connected to my routers WiFi network.

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That's what I had in mind above. No other way but doing a factory reset.

R7000 firmware version? Hope you are aware that the recent R7000 firmware updates were not the greatest - nicely spoken.

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I was able to finally access the routers config page after resetting the router. But it kept the new SSID and router password I had changed it to on initial setup. And yes I pressed, and held, the reset button until the power light started blinking.. Strange but all is good now. And both the Nighthawk and Genie apps can connect to the router now, as well as being able to use its web portal.