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Retired_Member's avatar
Retired_Member
Jun 08, 2022

Nighthawk app doesn't show windows computer

I have the nighthawk app on my iphone.  I have two windows surface laptops that have internet access, but they don't appear the  devices list. How do i get them to show up? I also have a couple of un...
michaelkenward's avatar
michaelkenward
Guru - Experienced User
Jun 09, 2022
Retired_Member wrote:

I have the nighthawk app on my iphone.  I have two windows surface laptops that have internet access, but they don't appear the  devices list. How do i get them to show up?

Connected how? Wifi? Wired?

 

Which router/device with which firmware version?

 


I also have a couple of unknown devices. How do i  find out what they are?

These can be various devices on your network. One way to work out what they are is to find their MAC addresses and to search for the maker. Just use the first three bytes

 

Here, for example:

 

MAC Address Lookup - MAC Lookup Online

 

 

 

Retired_Member's avatar
Retired_Member
Jun 10, 2022
App version 2.17.0.204
Router is R6700v2
Firmware 1.2.0.92

My laptops are all wireless and they DO work.
They just don’t show in the app

I’ve looked up some Mac addresses and I get: no known manufacturer
Thanks