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Forum Discussion

Vinoshepherd66's avatar
Vinoshepherd66
Aspirant
Oct 24, 2022

Nighthawk App email address

Hi Community, when I created my Nighthawk App account on my iphone I inadvertently misspelled my email address. Now, every time it tries to verify by email, it doesn't come through because it's missp...
Vinoshepherd66's avatar
Vinoshepherd66
Aspirant
Nov 01, 2022

Dexter,

I did email the team as you suggested and they closed out the concern without a resolution.  I replied to the email they sent saying it was resolved but I haven't heard anything since. Pretty poor customer service.

Regards,

Ron

 

DexterJB's avatar
DexterJB
NETGEAR Moderator
Nov 03, 2022

Please provide us with the case number for us to check on it.

 

Dexter

NETGEAR Team

    • DexterJB's avatar
      DexterJB
      NETGEAR Moderator
      Nov 15, 2022

      Hi, apologies for the delayed response. You can try changing your email via my.netgear.com by temporarily logging in using the registered email.

       

      Dexter

      NETGEAR Team