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Forum Discussion
Nighthawk app Error CDIL-API-FAIL
I have an rax15 and am getting CDIL-API-FAIL when try to access the device manager. I am getting the error on both my iPad and iPhone. Have tried reinstalling the app and still get the error. I am on...
It's an AX1800 WiFi 6 router and I am connecting via local access. I have been able to do this in the past without issue and everything else seems to be working fine.
g3auto wrote:
It's an AX1800 WiFi 6 router ....
Nope. Look at the label on the thing.
AX1800 is not a reliable guide to model number. Many devices come with an AX tag, but it is essentially a label that Netgear, and other brands, attach to hardware to describe wifi speeds. I can see about half a dozen AX1800 in Netgear's repertoire.
I did look on the label and provided the only 2 number model RAX15 and AX1800 see attached photo
g3auto wrote:
I did look on the label and provided the only 2 number model RAX15 and AX1800 see attached photo
RAX15 is the model number. The rest is just generic guff.
I know that this is an apps issue, but apps and firmware are tightly linked, so you might do better to take your question to the appropriate bit of this community. If nothing else, that is more likely to show if anyone else has reported the same problem.
That's probably here:
Nighthawk Routers with WiFi 6 (AX) - NETGEAR Communities
