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Forum Discussion
Nighthawk app Error CDIL-API-FAIL
I have an rax15 and am getting CDIL-API-FAIL when try to access the device manager. I am getting the error on both my iPad and iPhone. Have tried reinstalling the app and still get the error. I am on...
I am having the same issue with a Netgear RAX50. Running firmware 1.0.3.96 and the mobile app is version 2.11.0.11. This is the first issue i've really had with the RAX50 and the mobile app.
I am looking into this issue and will let you know if I find a fix.
DarrenM
- Thanks Darren. If additional info or configured settings are needed let me know.
I found out this error happens when the APP believes the router is offline does this keep happening after a reboot of the router?
Yea that appears to be the case on the RAX50 firmware V1.0.3.96_2.0.59. When i downgraded to V1.0.2.94_2.0.58 the issue doesnt appear to happen following a reboot. However, the acess control doesn't seem to be working when disabling/enabling device access from the app. Not sure if the access control issue is a nighthawk app issue or firmware issue. It's almost like the router isn't getting the command from the nighthawk app.