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Forum Discussion
Brezle
Sep 14, 2021Tutor
Nighthawk App: Firmware 1.1.6.6 - Device Map Shows No Connected Devices; Device Manager Missing Info
Details Mesh system - MR80 tri-band router - MS80 tri-band satellites (x3) - Firmware: 1.1.6.6 App - iOS (iPhone 12) v.2.11.6.0 Issue For 2 months before I updated firmware to 1.1.6.6, eve...
lisatkd
Sep 28, 2021Tutor
I am having the same issue since updating the app! Are they aware of this issue? There is no way to report this issue unless you have a paid agreement.
wonge01
Nov 29, 2021Guide
Has there been any response on this issue? I'm past my 30 day complimentary support and was never provided a solution. I did the factory reset like everyone else, along w/ reinstalling the App on my iPhone but neither worked. I'm reluctant to reflash the firmware as I don't think that will resolve the issue based upon other's responses here.
Netgear team, will there be a response to this subject?
- RJNYNov 29, 2021AspirantNo response in the community no response to my case.. The issue still exists and they've simply disappeared. Very disappointing
- michaelkenwardNov 29, 2021Guru - Experienced User
wonge01 wrote:
I'm past my 30 day complimentary support
90 days.
"NETGEAR provides complimentary technical support for NETGEAR products for 90 days from the original date of purchase."
- wonge01Nov 30, 2021Guide
typo, on support time frame, regardless there doesn't seem to be any response from support on this issue.
- SoCalSharkLordDec 28, 2021Aspirant
Has anyone heard ANYTHING regarding this ongoing issue??