NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
nighthawk app firware out of date
Hi all, I'm new to the forum and not exactly a seasoned network guy... My nighthawk app says my firware is out of date but when I access my router through my laptop it states I have the latest fir...
You can find the latest firmware here: https://www.netgear.com/support/product/R8500.aspx#download
Check to see if you run that version and if so, nothing to worry about. The Nighthawk app is simply buggy
You can use the app, but I warn against that to everyone. Seems to cause soft bricks.
If you have a PC that is or can be attached to the router via Ethernet the manual way is the safest way. Can read about how to do that in the user manual, available for download at same site as link above. The downloaded file will need to be unzipped and will contain a text file with some info including, usually, a how to install the firmware.
I also recommend that the auto update be turned off as that seems to also cause issues for folks.
