NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Follower

Oct 08, 2019

nighthawk app firware out of date

Hi all, I'm new to the forum and not exactly a seasoned network guy... My nighthawk app says my firware is out of date but when I access my router through my laptop it states I have the latest fir...

Aspirant

Dec 13, 2019

I seem to have the same problem with the app and it seems the firmware version for Cox is different from the others so I'm pretty sure that's why it keeps telling me my firmware is out of date on the app.

schumaku
Guru - Experienced User
Dec 13, 2019
MelV14 wrote:
I seem to have the same problem with the app and it seems the firmware version for Cox is different ...
As per the tag you talk of the C7000 - to my knowledge, there is no cable router (Cnnnn) support for the Nighthawk App at all.
michaelkenward
Guru - Experienced User
Dec 14, 2019
MelV14 wrote:

I seem to have the same problem with the app and it seems the firmware version for Cox is different from the others so I'm pretty sure that's why it keeps telling me my firmware is out of date on the app.

If you have the C7000, then there is nothing that you can do about the firmware. This is in the hands of your ISP.

Many ISPs are reluctant to update modems, especially when you have the cheek to go out and buy your own device. They want to lock you into a rented modem that makes them money.