Forum Discussion

Aspirant

Dec 18, 2023

Nighthawk App for Android "Your router is unreachable"

I have a Nighthawk RAX35v2 with the latest Firmware V1.0.15.128_2.0.89. I can connect to the router from all of my devices and access the internet as expected. I am also able to administer the ...

FURRYe38

Guru - Experienced User

Dec 18, 2023

Be sure to disable any MAC Address randomizers on phones and pads while at home:
https://community.netgear.com/t5/Nighthawk-App/NETGEAR-Mobile-Applications-and-Apple-Devices-FAQ/td-p/2220015/jump-to/first-unread-message

Is NH app up to date?

B_Hinote
Aspirant
Dec 18, 2023
The latest version of the app was installed when I Uninstalled and Reinstalled the App.
My Android does not have the use random MAC setting.
Thank you
- FURRYe38
  Guru - Experienced User
  Dec 18, 2023
  What model Android do you have?
  - B_Hinote
    Aspirant
    Dec 18, 2023
    I am using a Galaxy S7.