NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
olliecans58
Sep 21, 2023Aspirant
Nighthawk app for Android
I have been trying to use the nighthawk app on my S22 ULTRA phone. and it cannot connect to my netgear cable modem. and i figured out why. The app is trying to connect to the router itself not my wif...
- Sep 21, 2023
Do you want to try to fix this issue, or just leave us all wondering?
Troubleshooting is painstaking process that entails knowing exactly what is happening and the kit that people are using.
michaelkenward
Sep 21, 2023Guru - Experienced User
olliecans58 wrote:
The app is trying to connect to the router itself not my wifi that i have.
Have you connected to the local wifi before you launch the app?
During the connection process, the app does not normally try to connect to the wifi. You've done that already.
When the app connects, the password it needs is for logging into the router. (The one associated with the admin username.)
The next step is to supply the login details that you set up for Anywhere Access.
Funny how Netgear's attempt to create a "simplified" way of working with devices actually manages to be so complicated.