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Forum Discussion
Solved
Nighthawk app for iOS timed out. Unable to login.
I am unable to log into the Nighthawk app for iOS. The app was working fine before logging me out and saying I had timed out and need to re-login to to the server. Every time I attempt to log in I re...
- Update: After the new app update I was still unable to log in. I went through the reset and reconfiguration of my router again and and was finally able to log in to the app. We will see if I get timed out again and whether I will be able to log back in. Seriously a pain in the butt. The Nighthawk app could really use a redesign.
Same Issue. I tried changing my password. I've rebooted, unplugged, and tried swearing, but nothing works. lol
I've tried deleting and reinstalling the app, and setting up my router as a new device, but no matter what I do I get taken to the "Login Required" screen where the default User Name is "admin"; then I type in my password - I've tried using the password for my Netgear IP gateway which I assume is the password it's asking for - but I type/paste it in, hit "Sign In" and then a couple of squiggly circular lines appear to signal it's logging me in, but then nothing happens. After a few seconds I get the "Logon times out" message. I've also tried just using the default password "password" as well as my wifi password - I'm desperate enough to try any password at this point.
In short, the app isn't working for me. I don't know what else to do besides just wait for the next app update and hope it fixes the issue.
There’s nothing else you can do but wait. I’ve tried all the remedies. I emailed the support listed on the App Store and got a reply. They asked if they could call me. I gave a time and they called 3 hours later when I was unavailable. Then sent an email saying reset the system and start over. That didn’t work either. The app is defective and needs to be updated.
- Update: After the new app update I was still unable to log in. I went through the reset and reconfiguration of my router again and and was finally able to log in to the app. We will see if I get timed out again and whether I will be able to log back in. Seriously a pain in the butt. The Nighthawk app could really use a redesign.