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DWS1903
Mar 30, 2019Follower
Nighthawk App (formerly up)
I received a notice from Netgear that my firmware needed to be updated. I was instructed to download the Nighthawk App to my smartphone (android), which I did. I logged in, completed the connection to my router and eventually got to a screen that says "Firmware Out of Date, Visit router.net to update your router's firmware." At the bottom of the screen is a highlighted link to "OPEN ROUTERLOGIN.NET". When I click on the link the screen changes to detecting the router and, after 2 - 3 seconds changes back to the previous "Firmware Out of Date". Can you tell me how to complete the update since it does not appear to be working. thank you.
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- DexterJBNETGEAR Moderator
Hi DWS1903,
Welcome to the community!
You can always access the router UI and do the update from there. The links below may help.
http://kb.netgear.com/app/answers/detail/a_id/24217
http://kb.netgear.com/app/answers/detail/a_id/23960
Dexter