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Forum Discussion
pdegan2814
May 19, 2021Tutor
Nighthawk App keeps failing at trying to disable Netgear Armor, WHAT THE THE HECK YOU GUYS
So apparently setting up my RAXE500 Router activated a trial of Netgear Armor. I don't want it. The web portal for the router doesn't have the ability to disable it. The mobile app claims to, but EVERY SINGLE TIME I click the toggle to disable it, it times out after 60 seconds. EVERY. SINGLE. TIME.
How, HOW do I turn this darn thing off?!?
8 Replies
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- Christian_RNETGEAR Employee Retired
Hello pdegan2814,
May you reinstall the Nighthawk app and attempt to disable Armor again. Looking forward to hearing back!
Christian
- gozmonTutor
I reinstalled the Nighthawk app[... it still does not work.
- gozmonTutor
I sympathise. The Nighthwawk app is crap and I can't find a way to access fromthe Web GUI. anyone else? I can't wrok (Nighthawk blocking a Major US corporation)
You should be able to access the routers web page using a wired PC and web browser pointed at 192.168.1.1 or routerlogin.net or what ever the gateway IP address is seen when a wired PC is connected to the router if it's in router mode.
gozmon wrote:I sympathise. The Nighthwawk app is crap and I can't find a way to access fromthe Web GUI. anyone else? I can't wrok (Nighthawk blocking a Major US corporation)
- gozmonTutor
Yes, "You should be able to access the routers web page using a wired PC and web browser pointed at 192.168.1.1 or routerlogin.net or what ever the gateway" BUT you can not turn off "Netgear Armor" from the web UI.