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Forum Discussion
Nighthawk App keeps saying the extender setup isn't complete
Hi ... my extender is up and running having been factory reset by me due to connection issues. I reinstalled the app in order to undertake the setup but now when I go into the app it keeps saying the...
I'm running into the same issue. I dropped the Nighthawk app from my iphone and reinstalled but the loop of "Extender Not Set Up" keeps appearing. I cannot connect to NETGEAR_EXT as the router is up and running already.
Hi, has this issue been resolved? I am having the same issue with the Nighthawk IOS app. My extender has been set up successfully yet the app continues to display "Extender Not Set Up". I have closed, and reinstalled the app multiple times with no success. Please can you assist. ChrisM1972 TSHECKEL Christian_R Cswassing
Hi BadgerBadger,
If you recently purchased the device I would recommend contacting our support team as newly purchased devices are provided with 90 days of complimentary support. You may open a ticket by registering your device using the link below.
https://www.netgear.com/support/contact.aspx
Christian
I believe the issue stems from the the mobile app and not the extender / router.
