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Forum Discussion

SenperFi's avatar
SenperFi
Aspirant
Feb 21, 2024

Nighthawk app log in

Good morning, I have spent about 3-4 hours with support attempting to log into the Nighthawk app. It is a new modem router cax80   When I log in with admin and my password (changed using my router l...
plemans's avatar
plemans
Guru - Experienced User
Feb 21, 2024

Are you able to log in through the browser?

  • SenperFi's avatar
    SenperFi
    Aspirant
    Feb 21, 2024

    Yes I can log into my modem/router via the browser but not the app on the iphone (s)

     

    • plemans's avatar
      plemans
      Guru - Experienced User
      Feb 21, 2024

      did you try disabling random mac/ip address and Icloud relay on the iPhone

      • SenperFi's avatar
        SenperFi
        Aspirant
        Feb 21, 2024

        no and that has never come up while T/S with the netgear folks. Not sure how to do either of thosoe but can try it