NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Nighthawk app log in
Good morning, I have spent about 3-4 hours with support attempting to log into the Nighthawk app. It is a new modem router cax80 When I log in with admin and my password (changed using my router l...
What FW version is loaded on the CAX80?
I dont have the specific number of the firmware but when I set up the CAX80 on 2/10 part of the process was updating the firmware. In addition, while trouble shooting with the netgear folks, it was confirmed that I had the latest firmware running
After typing this i will login into myrouter and check
V2.1.5.2
Ok. I normally setup my CAX80 with a wired PC and web browser:
https://kb.netgear.com/22697/How-do-I-install-my-NETGEAR-router-using-the-router-web-interface
I've never seen this to date with mine. However, I see NH app has been updated since I last had mine online a few months ago.
I'd try a FR and setup from scratch with a web browser and PC or try using the NH app to walk thru the setup routine.
another interesting aspect is when the free 30 day net gear armour was activated it was checking all me devices it would send me a notification and the number of devices checked would show on the app but I could not get in the app