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Forum Discussion
SenperFi
Feb 21, 2024Aspirant
Nighthawk app log in
Good morning, I have spent about 3-4 hours with support attempting to log into the Nighthawk app. It is a new modem router cax80 When I log in with admin and my password (changed using my router l...
SenperFi
Feb 25, 2024Aspirant
Good afternoon, I have tried numerous suggestions and still have not been able to log into the app. The last suggestion was to do a factory reset, I had done that twice with netgear support and that did not work. I did my set up for the cax80 via wireless and someone suggested going via ethernet cable to a PC??
My gripe is , if you put an app out and in the instructions it can be set up wirelessly (new word) then why does it not work
I have spent over 3 hours with netgear folks and the answer to me was the techs are working on an update for the app
Regards
Pete
SenperFi
Feb 29, 2024Aspirant
Well then. On 2/26 I attempted to log into the app (as I had been doing daily. So I was able to log into the app. In addition I have been able to log in everyday since. Additionally I have been able to log in from “anywhere “.
Not sure if I can pinpoint the change, I appreciate all the suggestions. Looks like a bit of Fox Mike to me
Pete
Not sure if I can pinpoint the change, I appreciate all the suggestions. Looks like a bit of Fox Mike to me
Pete
- FURRYe38Feb 29, 2024Guru - Experienced User
Glad you got it working. I presume something on the app backend that NG may have fixed.
Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/24231/How-do-I-back-up-the-router-configuration-settings-on-my-Nighthawk-router
Enjoy. 📡