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Forum Discussion
BroadRun
Jan 27, 2023Guide
Nighthawk app login failure
The Nighthawk app on my iPhone iOS 16 opens with a login page. It does not accept my password. Remember Me is turned on. Router is RAXE300. No trouble logging in with routerlogin.net. I turned on Arm...
FURRYe38
Jun 05, 2023Guru - Experienced User
Hopefully not again. Submit a bug report next time it happens.
Be sure to keep MAC ADDRESS randomizer disabled while at home:
Glad you got it working. Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/24231/How-do-I-back-up-the-router-configuration-settings-on-my-Nighthawk-router
Enjoy. 📡
BroadRun
Aug 22, 2023Guide
I did a bug report on the iPad and iPhone Nighthawk app not working. I haven't had a response. The Nighthawk app still does not work on my iPhone or iPad. It does work on my Samsung A7. I turned off the random MAC ids. deleted every device marked as not connected. It took several weeks until the two iPhones and the iPad showed up in the Nighthawk device list. BUT, they are marked as not connected! Not connected while I am actively using them on the network where they are "not connected." The IP addresses and Mac numbers reported by Nighthawk and the devices match. The Sumsung A7 is noted as connected by Nighthawk. That may be the reason Nighthawk works on the Samsung. iPhone 11 iOS 16.6. iPad Air iOS 16.6. I have Armor and Bitdefender running. Everything works great. Except Nighthawk on my iPhone and iPad.
Another issue: I have several streaming devices. They do not appear in the Nighthawk device list. Armor apparently scans them as I get the occasional popup on my iPad that they have been scanned and no problems to report. Since deleting everything that was not "connected," a device labeled N/A has popped up with a MAC and IP that I can't find. I've checked and noted the MAC and IP on every connected device so I can recognize them in Nighthawk. One exception is the Walmart ONN that won't display its MAC, but the ONN's IP does not match N/A's IP.