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Forum Discussion
TrappDawg
Nov 10, 2022Aspirant
Nighthawk app logon time out
I have an AC1900 and can't login to the app. I've unplugged the router to reset. Uninstalled/reinstalled app. Restarted phone. I haven't done a factory reset on it because I'm worried that I can't ...
michaelkenward
Nov 10, 2022Guru - Experienced User
TrappDawg wrote:
I have an AC1900 and can't login to the app.
Which one?
AC1900 is not a reliable guide to model number. Many devices come with an AC tag, but it is essentially a label that Netgear, and other brands, attach to hardware to describe wifi speeds.
Look at the label on the device for the model number.
You don't say what happens when you try to login.
Do these long running discussions rings any bells?
Nighthawk App Logon Timeout - NETGEAR Communities
Can't logon to Orbi - "Logon timed out, please try... - NETGEAR Communities
- TrappDawgNov 10, 2022AspirantModel R6900v2
It says logon timed out- michaelkenwardNov 10, 2022Guru - Experienced User
TrappDawg wrote:
Model R6900v2
It says logon timed outSo you are another victim of the problems reported in the messages that I previously mentioned (see above).