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Forum Discussion
Sund0387
May 11, 2020Guide
Nighthawk App Logon Timeout
I can not access my WiFi settings using the Nighthawk App. I get to the admin login portion and type in my password and an error message pops up saying logon timeout. I’ve tried resetting the admin...
lexllp
Sep 12, 2020Tutor
Not sure how that is relevent. The Nighthawk App was working for five months in that setup and it is not now. Yes, I set the router behind a FIOS router, which is in bridge mode. I can access the R8000P either from 10.0.0.1 or 192.168.1.2. This was the same setup on the R6900 for many years before I replaced it with the R8000P. Long stories short, I've had problems with Circle, Time Machine, etc. that led me to think that Netgear firware is not up to par. Users shouldn't have to search for tricks and obscure routines to fix some hidden issues on a router that ought to be a plug and play for simple wi-fi setups.
michaelkenward
Sep 12, 2020Guru - Experienced User
lexllp wrote:
Not sure how that is relevent.
Fine.I thought you might be interested in investigating your issue.
I can see how it might be relevant – based on experience and what I read here – but that is your call.
lexllp wrote:
Users shouldn't have to search for tricks and obscure routines to fix some hidden issues on a router that ought to be a plug and play for simple wi-fi setups.
True. But they should know how to configure their networks correctly.
Double NAT is not a hidden issue. It is a well known "feature" that can wreck an otherwise functioning network.
- lexllpSep 12, 2020Tutor
Thanks for your answers. I apprciate it your help. As mentioned, I don't have a double NAT issue since the fios router is functioning only as a bridge, which is one of the solutions offered in the link you provided.
- neilwarMar 10, 2021Tutor
I am having this problem but think I might have found the cause. Am I right in thinking the app will only work on one device?
It works fine on one of my iPads but I get this problem on the other.
Very silly if that's the case .
- michaelkenwardMar 10, 2021Guru - Experienced User
neilwar wrote:
Am I right in thinking the app will only work on one device?
No.
neilwar wrote:
It works fine on one of my iPads but I get this problem on the other.
Suggests that the problem is on your iPad.
I have used the Nighthawk app on many different devices.
- neilwarMar 10, 2021Tutor
It works fine on one of my iPads and not on the other. Save version.