NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Sund0387
May 11, 2020Guide
Nighthawk App Logon Timeout
I can not access my WiFi settings using the Nighthawk App. I get to the admin login portion and type in my password and an error message pops up saying logon timeout. I’ve tried resetting the admin...
thesuncard
May 06, 2021Initiate
I've found the solution. I guess after any update or reboot on the router it seems to to change the time zone. Fix your appropriate time zone on routers settings directly from the web. Should be under Administration > NTP settings > Time Zone.
Apply let it reboot. Try your app again. Your welcome.
Apply let it reboot. Try your app again. Your welcome.
- neilwarMay 06, 2021Tutor
Mine wasn't time zone related as it worked on one iPad and not the other, but thanks for the suggestion.
mine now seems to work on all my devices with no problem. I wish I could provide the solution but I have no idea why it now works.
- JoeMilly37Jun 28, 2021Aspirant
I cannot find "Administration" on the website. Also, I tried to change my password to add a special character... Still can't login. Super annoying.
- michaelkenwardJun 28, 2021Guru - Experienced User
JoeMilly37 wrote:
I cannot find "Administration" on the website. Also, I tried to change my password to add a special character... Still can't login.
I have no idea what that means.
You have joined in on an existing conversation that may or may not have anything to do with your problems.
There is also a good chance that the official support team is busily monitoring new conversations and may miss your addition to this one.
If you do want help with your problem, check previous stuff that may be related then start your own discussion.
If you do decide to ask a question, you should provide more details and your own version of the information that the forum suggests that you provide. For example, as this is a router, it helps to know what modem you are using and the various things that you have tried to fix the problem.
- JonManSep 08, 2021AspirantThe time zone trick worked for me as well
Thanks to thesuncard