NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Nighthawk App Logon Timeout
I can not access my WiFi settings using the Nighthawk App. I get to the admin login portion and type in my password and an error message pops up saying logon timeout. I’ve tried resetting the admin...
I had this same problem. The latest firmware updates have implemented a password policy. The new policy requires special characters. You can login from browser, but not the app, if your password does not meet the new password policy.
Go change your admin password via browser, then go login via Nighthawk app. It will work. :-)
Like I said, I have two iPads, both using the App. I could log in on one, not the other.
In my situation, I have Nighthawk app on iPhone and iPad. I purchased a new RAX200, setup with Nighthawk app. I then upgraded the firmware and could not login via iPad or iPhone. This issue persisted for a long time, I tried everything in this list and nothing worked.
Today, I reset the password and noticed that my original password didn't match the new password requirements. After reseting the password, I can now login via Nighthawk app on both iPhone and iPad.
- This worked for me, thanks!
I guess Netgear can be "a bit" more user friendly and let users know, why actually the user is not able to log in - I am sure system knows that. What a shame ...