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Forum Discussion
Sund0387
May 11, 2020Guide
Nighthawk App Logon Timeout
I can not access my WiFi settings using the Nighthawk App. I get to the admin login portion and type in my password and an error message pops up saying logon timeout. I’ve tried resetting the admin...
Macmac312
Apr 29, 2022Aspirant
You have to log in on a laptop to www.routerlogin.com Once you do that you can look up at the top left corner it will say updates available or firmware available you need to click that and let your router update your life your lights on your router will go out it will take a little bit of time period once you do that you will be able to log in to the nighthawk app
michaelkenward
Apr 30, 2022Guru - Experienced User
Macmac312 wrote:
.... can look up at the top left corner it will say updates available or firmware available you need to click that and let your router update your life your lights on your router will go out it will take a little bit of time period once you do that you will be able to log in to the nighthawk app
Good in theory, but not always reliable. It can miss some updates for reasons no one has ever explained satsifactorily.
If it doesn't work, then this is the next option:
How do I manually upgrade firmware to my NETGEAR router? | Answer | NETGEAR Support