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Forum Discussion

Sund0387's avatar
Sund0387
Guide
May 11, 2020

Nighthawk App Logon Timeout

I can not access my WiFi settings using the Nighthawk App. I get to the admin login portion and type in my password and an error message pops up saying logon timeout. I’ve tried resetting the admin...
AnisurRahman's avatar
AnisurRahman
Aspirant
Nov 15, 2022
nighthawk Problem. logon timed out please try again. if this issues persists, try rebooting your device. Please give the solution as soon as possible please.🙏🙏😭😭
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Nov 15, 2022

Has this worked for you? 

FURRYe38 wrote:

Try this? 

https://community.netgear.com/t5/Nighthawk-App/Nighthawk-app-not-connecting-but-Wi-Fi-works-gt-Try-This/m-p/2216645/highlight/true#M14022

 

If not please submit a bug report:

https://community.netgear.com/t5/Nighthawk-App/How-to-report-a-bug-on-the-Nighthawk-App/td-p/2134684/jump-to/first-unread-message

AnisurRahman wrote:
nighthawk Problem. logon timed out please try again. if this issues persists, try rebooting your device. Please give the solution as soon as possible please.🙏🙏😭😭

 

  • fxdchd's avatar
    fxdchd
    Initiate
    Dec 05, 2022

    I have a Nighthawk R6400v2 and recently updated to firmware v1.0.4.128. Prior to the firmware update, my Nighthawk app had been working fine, but stopped working after the firmware update (login timeout). Everything else with regard to the router was fine so I didn't really worry about it since I rarely use the Nighthawk app. Tonight I decided to take a look at it. I was going through the settings on the router using the web interface and found the NTP settings were messed up and the router wasn't syncing to a time server. The router's date and time were way off. I corrected the settings for NTP, applied them, and the router synced date and time properly. After that, I tried the Nighthawk app and it worked. Apparently, the mismatch between the router's date/time and my phone's date/time prevented the app from connecting. Might be worth a look if you're having the login timeout problem when trying to use the Nighthawk app.