NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

nldl8485's avatar
nldl8485
Tutor
Feb 03, 2021

Nighthawk app missing remote management, speed test, and blank device names

I am running Nighthawk app version 2.8.1.0 (this version was loaded from the apple app store tonight).  I do not have speed test functionality, I cannot enable remote management because it does not e...
Christian_R's avatar
Christian_R
NETGEAR Employee Retired
Feb 05, 2021

Hi nldl8485,

 

May you send me a private message with your case number(s) and email address. I'd like to assist with our support team following up with you.

 

Christian 

nldl8485's avatar
nldl8485
Tutor
Feb 06, 2021

Case 44123009
 

  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired
    Feb 11, 2021

    nldl8485,

     

    Thanks for the info. We recently release version 2.8.2.0 for the Nighthawk app (iOS). May you reinstall and let me know if your issue persists.

     

    Christian 

    • nldl8485's avatar
      nldl8485
      Tutor
      Feb 12, 2021
      I see that my nighthawk app was upgraded to 2.8.2.0. However, i still do not see remote management or speed test functionality.
      • Christian_R's avatar
        Christian_R
        NETGEAR Employee Retired
        Feb 18, 2021

        Hi nldl8485,

         

        I have sent you a private message. 

         

        Christian