NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
nldl8485
Feb 03, 2021Tutor
Nighthawk app missing remote management, speed test, and blank device names
I am running Nighthawk app version 2.8.1.0 (this version was loaded from the apple app store tonight). I do not have speed test functionality, I cannot enable remote management because it does not e...
michaelkenward
Nov 26, 2022Guru
nighthawkuser42 wrote:
Using iOS Netgear Nighthawk app version 2.21.0.332. Same issue, the Speed Test tile is not visible or accessible with the latest update.
Uh oh. The red flag there is iOS.
Are all of these reports from people on iOS?
If so, it looks like Netgear's attempts to fix problems that afflicted users of the previous Android version may have broken things for people on iOS.
This is standard pattern for Netgear. At any time, one of the versions appears to have problems. They rarely manage to get both Android and iOS apps working satisfactorily at the same time.
Did you notice that the first message in this conversation is from February last year? These bugs have a habit of coming back to life.
Please report the problem to the app team. Does iOS support the same "shake and report" feature that comes with the Android app?
nighthawkuser42
Nov 26, 2022Initiate
Shake ‘n’ bake baby, iOS supports the tantrum feature too 😂. I’ve reported, hopefully they’ll fix soon.