Forum Discussion

Aspirant

Jan 10, 2020

Nighthawk App not allowing devices to be paused and shows 80 something not connected devices.

For the last 2 weeks my router has been showing anywhere from 40 to 90 devices on my screen but say not connected. This shows on the Netgear computer screen and on the NightHawk app. It also shows ...

Superdan186

Tutor

Jan 13, 2020

I have the same problems and also my brother Nighthawk AX8 same problems.

Anyone got it fix?

DexterJB

NETGEAR Moderator

Jan 14, 2020

Hi Jennobeans and Superdan186, may I know what steps you've tried so far? Are the listed devices your devices that are currently connected to the network and show up on the web UI (routerlogin.com) as well?

Dexter

Superdan186
Tutor
Jan 14, 2020
I think I know why maybe because the router is in AP mode. I have not try to disable AP mode see if it work.
- DexterJB
  NETGEAR Moderator
  Jan 15, 2020
  Hi Superdan186, thanks for responding. Yes, some router functions will be disabled when the device is on AP mode. More on that on the link below.
  
  http://kb.netgear.com/app/answers/detail/a_id/30299
  
  Dexter
Hassel
Aspirant
Mar 26, 2020
We are having the same issue AFTER the latest firmware update!