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Forum Discussion
Jennobeans
Jan 10, 2020Aspirant
Nighthawk App not allowing devices to be paused and shows 80 something not connected devices.
For the last 2 weeks my router has been showing anywhere from 40 to 90 devices on my screen but say not connected. This shows on the Netgear computer screen and on the NightHawk app. It also shows ...
Fdinc
Feb 28, 2020Aspirant
About 2 weeks ago, everything was fine with our router. We moved it from one location in the house to another. Since we moved it, it will not allow us to pause or block devices. I guess it did an update but it will not go back to the way it was befre. It looks like it could be paused but it won't allow it. It used to show the names of some devices as well. It doesn't at all now.
- Christian_RMar 03, 2020NETGEAR Employee Retired
Hello Fdinc,
I would recommend factory resetting the router and running through the setup assistant again. You may also try reinstalling the Nighthawk app as well.
Regards,
Christian