Nighthawk App not allowing devices to be paused and shows 80 something not connected devices.

Well this company is greedy. I sent an email ticket the day before my “complimentary” tech support was to end. The woman on the chat tech through the nighthawk app was a moron. She wanted to close it and could t understand I’d lose the chat. Second apparently because my supper was to end, they didn’t feel they needed to respond to my ticket. All they want is your money, after that, screw you apparently. Not my fault I had issues so close to my expiration date. I shouldn’t have to purchase an extended warranty as I was still in my time frame. But I’m going to make sure everyone I know, knows to stay away from these people.